Policies
Refund Policy: 7-day money-back guarantee
If the Complete Practice Library isn't useful to you, email support@ncgcprep.com within 7 days of purchase from the email address you bought with, and we'll refund you in full. You don't need to give a reason.
- Refunds go back to your original payment method, usually within 5–10 business days, depending on your bank.
- When a refund is issued, your download links stop working, and your license to use the materials ends. Please delete any copies you downloaded.
- One refund per customer.
After 7 days, sales are final because the product is an instant digital download. If something is wrong with your files, or you can't download them, email us at any time and we'll fix it.
Last updated November 11, 2026